RETURNS & REFUNDS:
 
• We are here to cater to you and your hair needs, and we pride ourselves on customer satisfaction. We’re very willing to fix any issue that may arise. If you have any problems with your order due to our error, you have up to 7 business days after your delivery date to contact us regarding the issue. Simply send us a email at CateringtoCrowns@gmail.com
 
• Due to the nature of this product and sanitary reasons, refunds will not be issued. ALL SALES ARE FINAL. (For all wig orders please ensure head measurements are correct. Catering to Crowns will not be responsible for wigs not fitting due to incorrect measurements)
 
 
• SALES ARE FINAL ON ALL SALE ITEMS.
 
• Returns are acceptable if you have received the wrong item.
 
• Cancellations are only acceptable within the first 24 hours of purchase. If you wish to cancel an order you must email us at CateringtoCrowns@gmail.com. No cancellations are accepted on same day shipped items. Cancellations CAN NOT be made after the product is shipped. 
 
 
PROCESSING TIMES:
 
 
• Hair Accessories: Same day shipping available if item(s) are purchased before 5pm CT. Next day shipping if item(s) are purchased after 5pm CT.
 
• Hair Bundles: 4-7 Business days
 
• Pre-made Wigs: Same day shipping available if item(s) are purchased before 5pm CT. Next day shipping if item(s) are purchased after 5pm CT.
 
• Custom Wigs: 7-14 Business days
 
• Customer Provides Hair: 7-14 Business days 
 
• Wig Revamping: 5-7 Business days
 
• Wig Custom Coloring: 5-7 Business days 
 
 
SHIPPING:
 
 
• 1-2 business days via USPS priority mail express. Order must be put in before 3pm to meet express shipping deadline. 
 
• 1-3 business days via USPS priority mail 
 
• 2-3 business days via USPS first class mail 
 
• Delays can be expected during sale periods and holidays